Privacy Policy

INTRODUCTION

This privacy policy was most recently revised on 4 Feb, 2021.

This privacy statement explains how K.KS Marketing utilizes your personal information when you visit our website, communicate with us, and sign up for our services.

It also explains your privacy rights and how the law safeguards you.

It is essential that you read this privacy policy in addition to any other privacy policies we may give, so that you understand how and why we use your data.

If you have any queries or wish to exercise your privacy rights, please refer to this policy’s instructions. Read below for how to contact K.KS Marketing regarding privacy.

 

THE K.KS Marketing WEBSITE AND COMPANY

Our website, kks.marketing, is the customer-facing web presence that explains the K.KS Marketing software and facilitates software access, question submission, and support request submission. This website is not meant for minors, nor do we deliberately gather information about children.

K.KS Marketing consists of the legal entity listed below:

A Hong Kong Company located at Unit 2015, 20/F, CEO Tower, 77 Wing Hong Street, Lai Chi Kok, Kowloon, Hong Kong

K.KS Marketing Group Limited is the data controller for this website and any personal data processing performed by or on behalf of K.KS Marketing Group Limited.

When we refer to “K.KS Marketing”, “we”, “us”, or “our” in this privacy statement, we are referring to K.KS Marketing Group Limited, which is responsible for managing your personal information.

 

NOTICE OF NON-AFFILIATION AND DISCLAIMER

On our website, kks.marketing, we solely draw comparisons to other software solutions for the aim of analyzing the market. We are not linked, approved, or endorsed by these companies/products or any of their subsidiaries or affiliates, nor do we have any official connection with them. 

 

OUR DEVOTION TO YOUR CONFIDENTIALITY

The confidentiality of your personal information is of utmost importance to us. We will only ever access your account to resolve an issue or correct a software defect. We will never access uploaded files unless you specifically request it. We record all account accesses by IP address, so we can always confirm that no unauthorized access has occurred for as long as the logs are maintained.

This policy refers to the collection, use, and storage of personal data from Taiwan, China, Australia, Japan, the United States, the United Kingdom, and Singapore by us in Hong Kong.

 

LAW ENFORCEMENT

Although we may be forced to reveal your personal information in response to a valid request by public authorities, such as to meet national security or law enforcement needs, K.KS Marketing will not otherwise provide your information to law enforcement without a court order. We refuse categorically all additional demands from local and federal law enforcement for data without a court order. And unless prohibited by law, we will always inform you when such requests are made.

 

THIRD PARTY

You acknowledge that K.KS Marketing relies on third-party vendors and hosting partners to supply the necessary hardware, software, networking, storage, and related technology to deliver our services to you. Your personal information may be accessible by these service providers. A current list of vendors is available upon request.

 

THE PERSONAL INFORMATION WE COLLECT

Personal data or personal information refers to any information that can be used to identify an individual. It excludes information from which the identity has been deleted (anonymous data).

We collect various information on our fantastic customers (you!) and website visitors. This data falls under the following categories:

Title, first name, last name, username or similar identifier, and a hashed version of your login/password constitute Identity Data. If you communicate with us via social media, your social media username may be included.

Contact Data includes billing address, delivery address, and email address.

Financial Data consists of encrypted token data that ties your account to your billing method details, which are maintained by Stripe, our third-party payment processor.

Transaction Data consists of information regarding payments to and from you, as well as information on products and services you’ve purchased from us.

Profile Data consists of your username and password, purchases or orders you’ve made, preferences, comments and survey replies, as well as any profile data we’ve added (for example, using analytics and profiling).

Technical Data consists of internet protocol (IP) address, login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access this website.

Usage Data consists of details regarding how you utilize our website, products, and services.

Tracking Data consists of information that we or third parties acquire about you through cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.

Marketing and Public Relations Your selections for receiving direct marketing from us and third parties, as well as your communication preferences, are included in the data.

Nevertheless, if we combine or link Aggregated Data with your personal data so that it might directly or indirectly identify you, we treat the combined data as personal data that will be treated in line with this privacy policy.

The information we collect is used to improve the content of our Web pages and the quality of our service; it is not shared with or sold to other organizations for commercial purposes, except to provide the products or services you have requested, with your permission, or under the following conditions:

Information must be shared to investigate, prevent, or take action regarding criminal activity, suspected fraud, circumstances involving possible threats to the physical safety of any person, violations of the Terms of Service for the specific application, or as otherwise required by law.

If K.KS Marketing is bought by or merged with another company, we will pass your personal information to the acquiring or surviving entity. In this case, K.KS Marketing will warn you before your information is moved and subject to a new privacy policy.

No Special Categories of Personal Data are collected about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). In addition, we do not collect information regarding criminal convictions and offenses. If you use any of these categories of personal data in any functionality you design or develop for kks.marketing and kks.partners, we will not be able to determine it. All personal data provided in a built functionality will be treated as standard personal data.

Remember that if you choose not to share personal information with us or deny certain contact permissions, we may be unable to offer you or your company with our services.

 

INFORMATION GATHERING AND USAGE

We use a variety of methods to acquire information from and about you, including:

When you register for a K.KS Marketing product, we require your name, email address, billing address, and payment card information.

Direct communications. You can provide us with your Identification, Contact, and Financial Data by filling out forms or communicating with us via mail, phone, email, chat, or social media.

This includes personal data you provide when you:

  • Sign up to view a Recorded Webinar;
  • Submit a Contact Form;
  • Submit a Feature Request Form;
  • Submit a General Enquiry Form;
  • Send us an email;
  • Engage with us on social media;
  • Enter a competition, promotion or survey;
  • Contact customer services; or
  • Leave comments or reviews on our products or services (please be kind!).
  • Automated technologies or interactions. As you interact with us, including via the kks.marketing website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
  • Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
  • Technical Data and/or Tracking Data from analytics providers, advertising networks and search information providers;
  • Contact, Financial and Transaction Data from providers of payment and fraud prevention services;
  • Identity and Contact Data from data partners; and
  • Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites We will only use your personal data when the law allows us to.

We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. K.KS Marketing does not share your personal information with third parties, unless explicitly approved by you.

Tracking Data consists of information that we or third parties acquire about you through cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers. Marketing and Communications Data comprises your communication choices and your preferences for receiving direct marketing from us and third parties.

Nevertheless, if we combine or link Aggregated Data with your personal data so that it might directly or indirectly identify you, we treat the combined data as personal data that will be treated in line with this privacy policy.

No Special Categories of Personal Data are collected about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). In addition, we do not collect information regarding criminal convictions and offenses. If you utilize any of the aforementioned forms of personal information on products you design or generate on kks.marketing, we will be unable to discern. All personal information included in designs or products will be treated as standard personal information.

Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the products and services you’ve asked for.

 

COOKIES

A cookie is a little piece of data that is delivered to your browser from a website’s computers and saved on your computer’s hard disk.

Cookies are necessary for K.KS Marketing service functionality.

Cookies are used to record session information, although persistent cookies are not required.

 

YOUR LEGAL PRIVILEGES AND GDPR

You may have heard of the European Union’s General Data Protection Regulation (GDPR). GDPR confers specific rights to individuals under its protection with regard to their personal information gathered by us on the Site. Consequently, K.KS Marketing acknowledges GDPR and these rights and will comply with them, unless where prohibited by law. The rights granted by the GDPR include:

Right of Entry This includes your right to access the personal information we collect about you, as well as your right to request information regarding the sharing, storage, security, and processing of such data.

Right to Rectification You have the right to seek corrections to your personal data.

Right to Delete. This is your right to request that your personal information be removed from our possession, subject to certain conditions imposed by relevant legislation (also known as the “Right to be forgotten”). However, if relevant law requires us to comply with your request to remove your information, this may prevent you from utilizing K.KS Marketing’s services and result in the closure of your account.

Legal Right to Complain You have the right to file a complaint with the relevant supervisory authority regarding our handling of your personal information. Here is a listing of Supervisory Authorities: https://edpb.europa.eu/about-edpb/board/members en

Right to Process Restrictions You have the right to regulate how and why your personal data is used or processed.

Right of protest In certain circumstances, you have the right to object to how or why your personal information is processed.

The Right to Mobility This is your right to receive and transfer the personal information we maintain about you.

Right to be exempt from automated decision-making. This is your right to object and prevent any legal or similarly significant decision from being made exclusively based on automated processes. This right is however limited if the decision is required for the fulfilment of a contract between you and us, is permitted by applicable European law, or is based on your express consent.

Several of these rights can be performed simply logging in and modifying your account information immediately. Please contact us at [email protected] if you have any queries about exercising your rights or require assistance.

We may require particular information from you in order to establish your identity and verify your right to access your personal information (or to exercise any of your other rights). This is a precaution to ensure that personal information is not disclosed to anybody who does not have the right to receive it. In order to expedite our answer, we may also call you to obtain further information on your inquiry.

We make every effort to respond to all valid requests within one month. If your request is exceptionally difficult or you have made multiple requests, it may take us longer than a month to fulfill it. In this instance, we will inform you and keep you informed.

A data privacy manager has been assigned to address inquiries regarding this privacy policy. If you have any issues regarding this privacy statement, including any requests to exercise your legal rights, please contact the data privacy manager using the information provided in How to contact K.KS Marketing regarding privacy below.

 

DATA STORAGE

K.KS Marketing relies on third-party suppliers and hosting partners to provide the hardware, software, networking, storage, and related technologies required to operate our services. Despite the fact that K.KS Marketing owns the source code, databases, and all rights to the K.KS Marketing applications, you retain full ownership of your data.

 

DISCLOSURE

K.KS Marketing may release personally identifiable information in exceptional circumstances, such as to comply with subpoenas or if your actions breach the Terms of Service for one of our applications.

 

CHANGES

This policy may be frequently updated by K.KS Marketing. We shall notify you through email to the primary email address given in your K.KS Marketing service primary account holder account or by publishing a conspicuous notice on our site of any material changes to the way we process personal information. You maintain the right to access, modify, update, or delete erroneous personal information at any time. To do so, please email [email protected]

 

QUESTIONS

Questions regarding this Privacy Statement should be sent to [email protected] or mailed to: K.KS Marketing Group Limited, Unit 2015, 20/F, CEO Tower, 77 Wing Hong Street, Lai Chi Kok, Kowloon, Hong Kong

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